The first London ride-hailing apps comparative table is here

Different ride-hailing apps in London, Uber, Kapten, Bolt and ViaVan.

The ride-hailing industry in London is in an era in which multiple apps have penetrated the capital market. These actors are in arrival order, Uber, ViaVan, Kapten and Bolt. A fifth one is about to turn up, OLA Cabs. If they all offer the same service, there are variances in what they provide to drivers and customers. Different features for riders, different benefits packages for customers. In order to see clearer and to be able to compare, Driver App London has made a unique ride-hailing app comparative table. Please have a look below.

Apps comparative table

Kapten logo
CEODara KhosrowshahiMarcus ViligSebastien OebelDaniel Ramot
London's managerMelinda Roylett (UK & Ireland)UnknownMariusz ZabrockiJessica Oppetit
Address (Main)Western Gateway, Royal Docks, London E16 1AABolt Hub, 114 Power Road, Chiswick, W4 5PY51 Hoxton Square, Hackney, London N1 6PB2-10 Baron St, The Angel, London N1 9LL
Drivers phone number08 8169 7334080 8169 8818None074 7927 3020
Customers phone number080 8169 7335080 8169 8818 020 3966 6933074 7927 3020 (Only for live rides support)
Area coveredGreater London, Hertfordshire, Thurrock, Brentwood, Luton, SurreyInside M25 area apart from WatfordZones 1 to 5Zones 1 to 5
AirportsHeathrow, Gatwick, Stansted, Luton and London CityHeathrow, Gatwick, Stansted, Luton and London CityHeathrow, Gatwick, Stansted, Luton and London CityHeathrow and Gatwick
Number of countries653043
Pricing typeBased on distance and timeBased on distance and time but figures are roundedFixedFixed for customers. Based on time and distance for drivers (Flex mode) or by the hour (Blue mode)
Fares£2.50 base fare, £1.40/mile*, £0.15/minute for X category
*Include a Clean Air fee of £0.15/mile that is only given to EV drivers.
£2.50 base fare, £1.28/mile, £0.12/minute for Standard category£2.50 base fare, £1.25/mile, £0.15/minute for Standard category£2.50 base fare, £1.25/mile, £0.15/minute for Standard category
Cancellation feesAvailableAvailableAvailableAvailable but inconsistent
No show paidYesYesYesYes
CategoriesX, XL, Executive, Lux, WAV, Assist, PoolStandard, XL, ExecutiveStandard, ElectricStandard
BonusesBased on consecutive tripsBased on number of tripsBased on number of tripsBased on number of trips achieved
Congestion Charge compensation£1 fee per trip hitting the CC zone + £0.15/mile Clean Air Fee£1 fee per trip hitting the CC zone£1 fee per trip hitting the CC zone
Feature to avoid CC trips
Airport pricing£10 base fare, £1/mile, £0.12/min£10 base fare,
£1/mile, £0.12/min
£2.50 base fare, £1.25/mile, £0.15/minGuaranteed fares applied
DestinationsTwo per day until reaching destinationFour destination trips per dayOne per day unti reaching destinationNone
Number of drivers45,00025,00020,000Unknown
Drivers benefitsUber Pro Program including Sickness insurance, Maternity and Paternity leave, Gym Memberpass,
EV assistance
Tips optionAvailableNoneAvailableAvailable
Other mobility servicesElectric bikes and Food deliveryScooters (not in UK)NoneMini bus transportation


  1. Bolt do not pay any no show fee to driver as waiting carry on even if rider does not come 20mins so driver have to cancel to carry on his work and bolt do not pay any fee to the driver and do not pay and cancellation fee even if rider cancel the job.Thirdly this app does not calculate the fare based on the miles covered they are scamming the drivers.

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