Navitip #7 How to pick up from Heathrow Terminal 5?

Heathrow Terminal 5

Picking up from Heathrow Terminal 5 needs to be done from Short Stay Car Park. When heading to the airport, follow the Short stay Passenger pick-up signs. It will take you towards the drop-off area. Just before, you will need to head to the right towards the Short Stay Car Park.

There are different levels from where the pick-up can take place. For Private Hire and App drivers it needs to be done from Level 1 Row R. You will need to go down to the bottom to get to Level 1. For other users, it can be done from any level.

From Level 1 Row R, you will see dedicated areas for pick-up with clear yellow surfaces. There are bays for you to wait for your passengers if not already there.

Heathrow Terminal 5 pick up area

If you need to meet and greet, you can park your car at any level. Be aware of the parking fees you would need to pay at the exit. If you stay for too long, you may end up paying a hefty price.

Pick up from Heathrow Terminal 5

At the exit, you will need to pay £5.10 if you stay no more than 29 minutes. From 30 minutes, the fare is increased to £7.80. This expense is refunded by Uber or any other ride-hailing app.


  1. Your text above states: “the short stay car park” implying only one. Further down it states: “For other users, it can be done from any level” suggesting multiple short stay car parks. What level or levels are you describing? Are pick-up bays the same as short stay car parks? I’ve already fallen foul of poor T5 sign posts which I’m currently fighting after a visit in February this year.

  2. Thanks.
    Very informative.
    I’ll be going to pick my parents from Terminal 5 tomorrow. I was confused about the car parking there. But after reading this article, things have become more clear.

  3. I had trouble earlier this year when dropping off at terminal 5
    I went round the block twice because the signs for drop off were so unclear … not seeing any barriers I took it that it was free like other airports are / were .. that was until I received a £40 in the post
    I’ve been back more recently and they have updated the signage which is a lot clearer now .. bless them

  4. First 30 minutes ‘Free’ ! Is A total CON ! NOTHING is possible within that time frame, therefore an appeal against ALL and any issued parking fine issued by the huge number of static cameras who’s job it is to ENFORCE the fleecing of all visitors to these overly complicated parking cartel areas, is hugely advised. This is A MONOPOLY in every meaning of the word and needs to be halted asap.

  5. I regularly use meet and greet when flying from LHR , but last year had to drop some off. I did not see any sign from leaving the M25 until I was approaching the drop off area before seeing any sign about paying when it’s to late to change your mind . I not sure how when you are moving in a continuously moving traffic you are expected to find a pen and paper to write a phone number , there should be some leeway for first offenders or facilities provided to pay on site , I suppose that as this is a nice little earner that it is done deliberately ploy of entrapment . I did not see any sign when flying out in December until the turning into the short stay car park .

  6. I am a blue Badge holder and I am collecting family from T5 0n 25 September
    How easy is it to park and how far from arrivals is the parking
    Any advice please

  7. Can anyone tell me if these prices are still current please? I believe the signing inside the cark has lower rates than those detailed online. Any advice on how best to appeal a £1090 charge would be most appreciated too! Thanks

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